The Cotton Lane is a small, heart-driven business based in Vancouver, Canada. Founded by Kyla, a mom of two little girls, what began as a one-mom shop has grown into a team of three incredible women. Together, we are the heartbeat of a community that shares our values. Learn more about our story click here.

The Cotton Lane started with Kyla making everything in her sewing room (which was actually an oversized linen closet in the hallway). As the Cotton Lane grew, we seredipitously partnered with the most amazing team in Türkiye who help us create our carefully crafted products.

Türkiye is home to some of the world’s most skilled textile artisans, and we feel incredibly fortunate to work with the very best among them. To learn more about where our products are made read Our Story.

You can reach us at hello@thecottonlane.com or from our Contact Us page.

Yes! We are actively working on new keepsakes and family-centered products. Subscribe to our email community and follow us on Instagram to be the first to know about upcoming releases.

We occasionally offer the option to add an embroidered monogram to Cuddle Books, but availability is very limited. To be the first to know when personalization opens, subscribe to our email list.

Yes! We offer a limited number of personalized Advent Calendars each year. All personalized orders must be placed by September 30th as part of our pre-order process. To ensure you don’t miss out, subscribe to our email list for early access and updates.

All of our products come beautifully packaged and ready to gift. Cuddle Books arrive in a cream-colored felt tote, while Advent Calendars are packaged in a cotton drawstring bag. During the holiday season, we add festive touches to make each package extra special.

If you're sending a gift directly to a recipient, email us at hello@thecottonlane.com to request a personalized greeting card. We’ll ensure their package feels just as delightful as the gift inside.

Not at all! While the CuddleBook was thoughtfully designed with little ones in mind, it’s a meaningful gift for all ages. Some customers display theirs on the sofa like a soft, cozy throw pillow. Others have shared that it makes a wonderful gift for older loved ones—especially those with dementia—as the familiar photos and gentle textures bring comfort and connection.

We ship worldwide!

Yes! If you’d like to pick up your order in North Vancouver, please email us at hello@thecottonlane.com to arrange a convenient time.

Delivery times vary based on location and shipping method chosen at checkout. While we cannot guarantee delivery dates, all orders are shipped within 3 business days.

If you are located in Canada or the USA, you will receive a tracking number via email once your order has shipped. Unfortunately, we are unable to offer tracked shipping to other destinations at this time.

If your order hasn’t arrived within the estimated time frame, please reach out to us at hello@thecottonlane.com. While we cannot guarantee delivery dates, we will do our best to assist you.

Due to the handcrafted nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us, and we’ll be happy to help.

We take great care in packaging, but if your order arrives damaged, please email us within 7 days with photos, and we will arrange a replacement.

Our free digital downloads include beautifully designed printable files that you can easily download and print at home or at a local print shop. From seasonal flashcards and festive pennants to chore charts and classroom Valentine’s, we’re always adding new designs to inspire creativity and connection.

Yes! These downloads are our way of saying thank you for being part of The Cotton Lane community. Simply create a free account, which also subscribes you to our email list. We promise never to spam you, and you can unsubscribe anytime with one click.

Visit our Digital Downloads page and create a free account by entering your email and setting a password. Once logged in, you’ll have instant access to our entire collection.

No special software is required! Most files are ready-to-print PDFs. Some designs are customizable through Canva, so if you’d like to personalize them, you’ll need a free Canva account. For technical questions related to Canva, we recommend reaching out to their customer support, as we are not Canva specialists.

No, all digital downloads are for personal use only. The files remain the property of The Cotton Lane and cannot be resold, shared, or used commercially.

We’re constantly expanding our collection, adding fresh designs every week! Check back regularly or stay updated by joining our email community.

Absolutely! We love working with creators who share our brand values and passion for meaningful family moments. If you're interested in collaborating, email us at hello@thecottonlane.com—we’d love to connect!

Yes! We love partnering with like-minded brands. If you’re interested in a collaboration, please reach out to us at hello@thecottonlane.com.

Our wholesale orders are managed through Faire! Click here to access our Faire portal. By using this link, you’ll receive $150 off your first order and free shipping for one year on Faire.

If you prefer to order directly from us (not through Faire), please contact us at diana@thecottonlane.com.

Wholesale is open to any business, big or small, including photographers, care centres and schools! If you love our products and want to stock them, we’d love to work with you.

Yes! however, if you may not receive the promotions available through Faire. Please reach out to diana@thecottonlane.com to order directly from us.

We require a minimum order of 10 units to unlock wholesale pricing. You can mix and match products to reach this MOQ.

Yes! Wholesale orders are eligible for up to 50% off retail prices.

You can view our current wholesale pricing on Faire, or email diana@thecottonlane.com for details and a line sheet.

Please note:

• Orders placed through Faire include free shipping.

• If ordering directly through The Cotton Lane, standard shipping rates may apply.

By ordering through our direct Faire link, you will receive:

• $150 off your first order
• Free shipping for one year

Make sure to use our Faire Direct Link to access these exclusive perks.

Creating an account is easy! If you’re new to Faire, follow the prompts to sign up when you click our link. If you have any issues, please contact Faire’s customer support team for assistance.

If you have any issues with Faire, you can order directly from us by contacting diana@thecottonlane.com.

Please reach out to us at hello@thecottonlane.com if you have questions about wholesale customization.

Feel free to contact us at diana@thecottonlane.com with any wholesale inquiries. If your question is related to using Faire, please reach out to their customer support team directly.